Alfa Folder Locker questions & answers

Locks files and folders with a password
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Question by Georgina Moore
3K views
June 25, 2018

Please, this is no the first time, I keep unlock and lock my folder for security purposes, but this is the second time I unlock the Folder, and any of my files are there, the folder is empty. Where did my folders and files go? Can you help me to recover them?

Stephen Prastman
Answer by Stephen Prastman

Alfa Folder Locker is an application that doesn't appear to be available anymore, therefore no support is available. I tried accessing the official website, but a domain error appeared in my browser.


As you can see, it's impossible to rely on support, and no other help files are available. Look in the installation folder of Alfa Folder Locker to see what are the available options (user guides, help files, CHM manuals, etc). You'll have more luck finding the information in that location.

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Question by Guest
533 views
May 2, 2017

It is not that I don't remember the password, but when I right click on the folder and try to unlock it an error message pops up saying "Location is not available". Please guide me.

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Answer by Alex Urbach

You encounter that message when the unlocking is done on a folder that is mapped on the network. The folder that was supposedly locked is actually a network folder. You can't perform such operations on these folders unless the original PC is accessed through the desktop or remotely. Teamviewer might help you with this. Secondly, that message might appear when you're using the unlock feature on a shortcut. Try locating the original path of the locked folder and then use unlock again.


Unfortunately, this is the only support you can get about this software since it's discontinued.

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Question by Guest
444 views
April 26, 2017

I have a few important documents in my download folder (C:\Users\welcome\downloads). I locked the folder with Alfa Folder Locker and now, I'm unable to unlock it. Any help would be highly appreciated.

Stephen Prastman
Answer by Stephen Prastman

As far as I can see, the application doesn't have a backup method, so if you forgot your password there's no official way to get our files back. However, there are a few alternative options that you could try, but I can't guarantee that any of them will work:

  1. Run 7-zip file manager (make sure that the option to view hidden files is enabled), go to your locked folder and check the hidden folder inside it.
  2. Connect your hard disk to a different PC.
  3. Try installing Linux on a different partition and booting your PC from it, because Linux has ways to see even the locked/hidden files allowing you to get access to your content.

You can try using Slax as it's small and can be launched from a USB drive: https://www.slax.org

Ganga Prasad Ukil
Question by Ganga Prasad Ukil
6K views
March 3, 2013

It shows that the folder is empty.


And it shows the folder size of its contents and while scanning with antivirus it shows all the files.


I need a way to fix it. Thank you!

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Answer by Julia Bocchetta

The application does not provide a way to recover the password if you have lost it. The password is not saved in a plain text file and it's encrypted in another hidden file inside the folder. I am afraid that if you have lost the password, all your content is gone.

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Answer by Sean Hill

Unfortunately, there is no information about how to recover the password in case you've lost or forgot it. I strongly recommend contacting the official developer because he may provide secret ways to access your content when problems arise. Additionally, check the application and see if there is a reset method already built-in, like Forgot password?. When it is about the folder lock, many applications have this feature implemented.

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Question by usman malik
726 views
April 30, 2014

I transferred some data into Alpha Folder which is already locked, but now I can't get my data. Can you help me?

'80s girl
Answer by '80s girl

I would suggest you go under the "start" bar and look up what ever you called that information. It may not be all of it, but once I lost my 35 page story, and when I looked it up under "start," most of it was there.

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Question by Amer Riaz Butt
621 views
October 30, 2012

To Whom it may Concern!
I have locked my personal folder & unfortunately, I forgot the password. Please help me rectify the problem.
Waiting for your urgent reply.

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Answer by Guest

can use 7-zip file manager with enable see the hidden files, browse to that locked folder and go into that hidden folder inside, your files can see at there. then use move/copy on 7-zip file manager to move it out. For delete the locked folder after used, using unlocker to delete it.

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Question by Guest
526 views
March 30, 2014

I used Folder Locker to lock a folder on a NAS drive. After unlocking, half of the files have completely disappeared. They do not show up in any file search or among the deleted files to be recovered. Is there anything I can do to get the files back?

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Answer by Aiden McLeod

There is no information about the use of the program with a NAS drive. This might be the reason why you encounter this behavior. In order to recover your files, you can try to use a recovery program. Check the Software Informer's database. I suggest you take a look at Recuva, but you can use any program that you like with the same functionality.

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Question by Guest
413 views
April 16, 2017

I had locked a folder that contained about 10G of data. Lost the entire folder - it just disappeared when I unlocked it using the regular password. Can find it anywhere and I tried recovery tools like Recuva - just no trace of the folder. Any ideas/suggestions?

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Answer by Robert Polubinski

This is a very sad thing to happen, because the developers don't even exist anymore. Their website redirects to another website that have ads, therefore not relevant. I do recommend you use Recuva once again but this time make sure to tick the Deep Scan and also select the folder or path where it has been stored.


I've searched the web with hope to find a solution to this problem, but it appears there isn't one. There were other users who encountered the same issue, but not solution was found as well.

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Question by Dileep
335 views
February 5, 2016

I used Folder Locker to lock a folder. After unlocking, files have completely disappeared. They do not show up. Is there anything I can do to get the files back?

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Answer by Alex Urbach

If the files disappeared, then you can use a recovery solution. For example, you can install Recuva to identify the files that have been deleted.


Download and install the application using the link below and then use the built-in Wizard to specify the search parameters. If you don't know the file types, select All and tick the Deep Scan. It will increase the scanning time, but the accuracy also increases.

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